Pick Up Requests


Pick Up Requests

URL
https://sdpondemand.manageengine.com/api/json/request

Method
HTTP POST

API description
Allows a technician to pick up multiple requests in the ServiceDesk Plus On-Demand application.

Parameters to be passed
authtoken, scope, OPERATION_NAME (value is PICKUP_REQUESTS), ID (Request IDs that are to be picked

Sample Request:

curl -d 
"scope=sdpodapi&authtoken=b3aed9bb15835ea8a7aec7559b565204
&OPERATION_NAME=PICKUP_REQUESTS&ID=3&ID=4" 
https://sdpondemand.manageengine.com/api/json/request

Sample Response:

{
   "operation": {
      "name": "PICKUP_REQUESTS",
      "result": {
         "status": "Success",
         "message": "Requests picked up successfully"
      }
   }
}




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