View list of Fields

View the list of all fields in a request template

URL
https://sdpondemand.manageengine.com/api/json/admin/request_template/TEMPLATEID

Method
POST

API description
Displays a list of all fields in a specific request template in the ServiceDesk Plus On-Demand application

Parameters to be passed
authtoken, scope, OPERATION_NAME (value is GET_ TEMPLATE_FIELDS)

Sample Response:

{
   "operation": {
      "name": "GET_TEMPLATE_FIELDS",
      "result": {
         "status": "Success",
         "message": "Settings retrieved successfully"
      },
      "Details": [
         {
            "NAME": "Impact",
            "DEFAULT_VALUE” : “Affects Business”,
             “ALLOWED VALUES” :  “Affects Business,Affects Department”
         },
         {
            "NAME": "Urgency",
            "DEFAULT_VALUE” : “High”
            "ALLOWED VALUES" : "High,Medium,Low"
         },
         {
            "NAME": "Custom Field",
            "TYPE" : "Pick List",
            "ALLOWED VALUES" : "Option 1,Option 2",
            "DEFAULT_VALUE” : “Option 1”,
      ]
   }
}