Close Requests


Close Requests

URL
https://sdpondemand.manageengine.com/api/json/request

Method
HTTP POST

API description
Closes multiple requests in the ServiceDesk Plus On-Demand application

Parameters to be passed
authtoken, scope, OPERATION_NAME (value is CLOSE_REQUESTS),ID (Request IDs that are to be closed. This parameter can be present multiple times) and INPUT_DATA

Sample INPUT_DATA:

{
   "operation": {
      "Details": {
         "CLOSEACCEPTED": "YES",
         "CLOSECOMMENT": "Some Comment",
         }
     }
}

Sample Request:

curl -d "scope=sdpodapi&authtoken=244c93bbd236cba1f03ea4af747e2b3a&
OPERATION_NAME=CLOSE_REQUESTS&ID=1&ID=2&INPUT_DATA={ "operation": { "Details": { "CLOSEACCEPTED": "YES", "CLOSECOMMENT": "Some Comment",} } }" https://sdpondemand.manageengine.com/api/json/request

Sample Response:

{
    "operation":
    {
        "name":"CLOSE_REQUESTS",
        "result":
         {
             "status":"Success",
             "message":"Requests closed successfully"
         }
    }
}



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